At Dawson's Designer Wear & Accessories, we only supply top quality designer fashion. All our stock is 100% genuine.

All prices are shown in £ sterling and we reserve the right to
change any advertised prices at any time.

All products are subject to availability and may be changed at any
time. If your order cannot be fulfilled, you will be offered an alternative
or given a full refund. All orders will be confirmed within 7 working days
by email.

Payment
We accept payment by cash, cheque, bank transfer and via our secure online Paypal shopping cart. Cash must be sent to us via registered mail, cheques must clear for 5 working days in our account before orders will be despatched. If paying by Paypal your account must be covered by their sellers protection programme. No goods will be sent to unconfirmed addresses, and accounts. See below for additional information.

DELIVERY:

Most UK orders should be received within 3 working days.

Signature on Receipt
All goods will be sent via Royal Mail Special Delivery, this will require a signature on receipt as proof of delivery. Please contact us by email or telephone if your goods are not received within 5 working days.

Delivery to Cardholders Address Only
Your order can only be delivered to the address to which the credit/debit card you are using to pay for the goods is registered to (that is the address shown on the credit/debit card statement). We cannot deliver to other addresses.

UK Delivery - Next Day; £3.95 P&P
For all UK orders authorised before 1pm (Monday to Friday except Bank Holidays) we will despatch your order the same day, for next day am delivery. We use Royal Mail to send the goods by their Special Delivery service, which guarantees next day delivery before 1pm . If you are not in to receive and sign for the goods Royal Mail will leave a card telling how to contact your local sorting office to collect or re-arrange delivery. There is a flat £3.95 charge for UK delivery.

Any Duties Payable
No duty applies to goods shipped within the European Union. Outside the EU, any duty and customs costs appropriate to your country are your responsibility. This forms part of the delivery details above which upon placing and receiving your order forms part of our Terms & Conditions for using this website.

REFUND AND RETURNS

Any item(s) can be returned for a refund, if it qualifies under the following terms:

You must return your purchase within 7 days of delivery. The item(s) must be unworn and in unsoiled condition, complete with all attached tags, the original packaging and the invoice.

We also need you to email us at returns@ddwa.co.uk , to let us know when the goods was post and the tracking number of the goods.

Please also note that for Hygiene reasons we are unable to refund or exchange underwear and hosiery or any goods that may have been damaged, while being worn or washed.

Returned goods should be sent by recorded delivery, as we are not liable for items lost in the post. Postage incurred when ordering or returning goods are not refundable.

Please do not return any goods unless you qualify under all the refund terms, as we will be unable to process the refund
Please note when you place an order you are accepting the above refund policy.

This does not affect and is in addition to your statutory rights as a consumer. Please include the original invoice together with any returned goods, Please write on the invoice your reason for return.

Please ensure that you wrap the package securely. For your own protection, we recommend that you send your package by a recorded delivery service and satisfy yourself as to the insurance arrangement as we cannot be held responsible for packages lost or damaged in the post.

PRIVACY POLICY

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will give you the chance to unsubscribe from any marketing email from us.

The type of information we will collect about you includes your:

• Name
• Address
• Phone number
• E-mail address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.